When you ask a room of 20 people "does everyone agree?" you get head nods. When you ask the same group to vote anonymously, you get the truth. That gap... read more →
A leadership offsite is one of the most expensive meetings your organization will hold. Travel, venue, facilitator, and the opportunity cost of pulling your senior team away from operations for... read more →
Strategic planning for nonprofits isn't corporate planning with a smaller budget. The constraints are different, the stakeholders are different, and the decision-making framework is fundamentally different. After working with nonprofits... read more →
The retreat was productive. Your team was engaged. Decisions were made. Action items were documented. Everyone left feeling aligned and energized. Three months later, nothing has moved. The action items... read more →
You built the plan. The team was aligned. The goals made sense. And then the world changed. Revenue dropped. A key leader left. A new regulation reshaped the landscape. The... read more →
Most team brainstorming sessions generate ideas. Very few generate ideas that anyone acts on. The whiteboard fills up. People get energized. The session ends. And then the ideas sit in... read more →
A board retreat is not a leadership offsite with a different name. The dynamics are fundamentally different. And board retreat facilitation that doesn't account for those differences produces a day... read more →
In a recent post, I wrote about why membership growth is a strategy problem — not a marketing problem. The real challenges associations face — generational shifts, industry consolidation, competition... read more →
The gap between knowing how to facilitate and actually doing it is wider than most people expect. You can read every book on facilitation. You can watch videos, study frameworks,... read more →
When to use focus groups, surveys, or town halls — and why most organizations get the sequence wrong. Most organizations start with a survey. It's fast, it's easy, and it... read more →